Terms of Use
Appendix A – Quick summary (non-contractual)
Safeguardian is a digital platform designed to help organisations strengthen their safeguarding culture. It provides curated information, reminders and tools to support awareness and good practice.
Safeguardian supports safeguarding, but it does not replace an organisation’s legal duties or safeguarding procedures. Safeguardian does not provide legal advice.
Organisations remain responsible for their own safeguarding compliance.
This summary is provided for convenience only and does not form part of the contractual Terms of Use.
Appendix B – Safeguardian explained for young people (non-contractual)
Safeguardian is an app and website that helps people learn about staying safe and getting help when something doesn’t feel right.
It shares clear information about safeguarding, reminds people where to find help, and helps organisations understand what topics people are looking at most.
Safeguardian is there to help, but it cannot replace trusted adults, teachers, coaches, parents or carers, or emergency services.
If you are worried about yourself or someone else, you should always speak to a trusted adult or contact the right support service.
This explainer is provided for understanding only and does not form part of the contractual Terms of Use.
Full Terms
These Terms of Use set out the rules for using the Safeguardian platform. They apply to:
- the Safeguardian marketing website;
- the Safeguardian mobile app (including iOS and Android);
- the Safeguardian web app; and
- the Safeguardian organisation hub.
They are separate from any commercial or subscription terms agreed between Safeguardian and client organisations.
Throughout these Terms:
- “we”, “us” or “our” means Safeguardian;
- “you” or “your” means any person or organisation accessing or using the Safeguardian platform.
By accessing or using any part of the Safeguardian platform, you agree to these Terms of Use.
1. About Safeguardian
Safeguardian is the trading name of Safeguardian UK Limited.
Our sole purpose is to enhance safeguarding for children and vulnerable people. We are independent and do not align with any political party, campaign group, religion or belief.
2. What Safeguardian is (and is not)
Safeguardian is a tool designed to enhance safeguarding standards within organisations and communities. It does this by:
- providing easily accessible, curated safeguarding information;
- actively promoting content through push notifications, newsletters and similar features to draw attention to safeguarding issues and sources of help;
- providing client organisations with anonymised usage statistics to help identify trends, risks and training needs; and
- maintaining high visibility within stakeholder communities to support a strong safeguarding culture.
Safeguardian provides:
- an Organisation Hub for client organisations to manage and share organisation-specific safeguarding resources;
- a mobile app available on iOS and Android; and
- access to app content through a browser-based web app.
Safeguardian enhances safeguarding arrangements, but it does not replace them.
Organisations remain ultimately responsible for complying with their safeguarding obligations. Safeguardian does not accept responsibility or liability for safeguarding failures.
3. No Legal Advice
The content made available through Safeguardian is provided for general information and safeguarding support purposes only.
Safeguardian does not provide legal advice. Nothing on the platform should be relied on as a substitute for legal advice, professional safeguarding advice, or statutory guidance.
While we take care to keep content accurate and up to date, we do not accept liability for any acts or omissions arising from reliance placed on Safeguardian content.
4. Using the Safeguardian platform
You agree to use the Safeguardian platform lawfully, responsibly and in a way that supports safeguarding objectives.
You must not misuse the platform, attempt to interfere with its security or operation, or use it in a way that could harm Safeguardian, its users, or the people it exists to protect.
The platform must not be used to advance any political, religious, or social agenda.
5. Organisation Hub responsibilities
If you are a client organisation using an Organisation Hub:
- you are responsible for the accuracy, legality and currency of all information, resources and links you upload or make available to your members;
- you are responsible for deciding who to invite to use the app and who has access to the Organisation Hub; and
- the number of app users linked to your Safeguardian account must not exceed the number included in your organisation’s package.
You must not upload, link to, or make available any material that is illegal or unlawful under the laws of England and Wales, or which could reasonably be regarded as morally unacceptable. This includes (without limitation):
- indecent images of children;
- pornographic material; or
- material that infringes another person’s intellectual property rights.
6. Push notifications
Safeguardian uses in-app push notifications to promote safeguarding awareness and highlight important information.
We strongly recommend that users do not disable Safeguardian notifications.
We are not responsible for notifications that are missed, ignored or unread because notifications are turned off or not checked.
7. Availability of the service
We aim to provide a reliable and accessible service, but we do not guarantee that the Safeguardian platform (or any part of it) will be available at all times.
Access may be suspended temporarily for maintenance, updates or technical reasons.
Features may change, be withdrawn or replaced over time.
We are not liable for any loss arising from interruption or unavailability of the platform.
8. Third-party services and integrations
Safeguardian uses certain third-party tools and integrations to enhance functionality and accessibility.
We reserve the right to change or replace third-party integrations and to introduce new integrations where we consider this beneficial.
We are not responsible for third-party services outside our control.
9. Use of AI
Safeguardian is built by people, for people.
We may use AI-assisted tools to help generate content, improve user experience and support safeguarding cultures. Where we do so, this is always with appropriately qualified human oversight.
10. Intellectual property
All intellectual property rights in the Safeguardian platform, including content we create, software, branding and trademarks, belong to Safeguardian or our licensors.
You may use Safeguardian content for its intended safeguarding purposes only.
No rights or licences are granted to use Safeguardian trademarks or branding without our prior written consent.
Where we link to or summarise third-party content, the rights in that content remain with the relevant third party.
11. Data, privacy and cookies
Safeguardian collects and uses data in accordance with its Privacy Policy and Cookie Policy.
These policies form part of these Terms of Use. By using the Safeguardian platform, you are deemed to accept them.
12. Suspension and termination
We reserve the right to suspend access to the Safeguardian platform or delete accounts if:
- these Terms of Use are breached;
- we reasonably suspect misuse or abuse of the platform; or
- continued access could create safeguarding, legal or security risks.
13. Fees and commercial terms
These Terms of Use do not set out pricing or commercial terms.
Fees, packages and payment terms for client organisations are governed by separate commercial agreements.
We may offer introductory or preferential terms to some organisations at our discretion. This does not create any entitlement for others.
14. Changes to these Terms
We may update these Terms of Use from time to time.
Changes take effect when published.
It is your responsibility to check that you are aware of the current version before using the platform.
15. Governing law and jurisdiction
These Terms of Use are governed by the laws of England and Wales.
The courts of England and Wales have exclusive jurisdiction over any disputes arising in connection with them.